We hope you are happy with your purchase. However, in the unlikely event you are not completely satisfied, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
All returns must be returned within 28 days of the purchase date. This period is extended during times when Kombatkids classes are closed. All returned items must be in be in new and unused condition, in original packaging and with all original tags attached.
To return an item, please email us at firstname.lastname@example.org or speak to your club instructor. Place the item securely in its original packaging and include your packaging slip. You can return your order via your club instructor.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. We will refund via the original payment method used for purchase. The refund will include the full value of the item(s) returned. Please allow at 3-5 business days from the receipt of your item to process your return or exchange. Refunds may take 1-2 business days to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the email address below to arrange a refund or exchange.
This does not affect your statutory rights.
If you have any questions concerning our return policy, please contact us at:
PERSONAL INFORMATION WE COLLECT
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: Communicate with you; Screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We do not share your Personal Information with third parties. We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at email@example.com