Kombatkits
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Our Policies

RETURNS POLICY


We hope you are happy with your purchase. However, in the unlikely event you are not completely satisfied, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.


RETURNS

All returns must be returned within 28 days of the purchase date.  This period is extended during times when Kombatkids classes are closed.  All returned items must be in be in new and unused condition, in original packaging and with all original tags attached.


RETURN PROCESS

To return an item, please email us at sales@kombatkits.com or speak to your club instructor. Place the item securely in its original packaging and include your packaging slip. You can return your order via your club instructor.


REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. We will refund via the original payment method used for purchase. The refund will include the full value of the item(s) returned. Please allow at 3-5 business days from the receipt of your item to process your return or exchange. Refunds may take 1-2 business days to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.


EXCEPTIONS

For defective or damaged products, please contact us at the email address below to arrange a refund or exchange.

Please Note

  • Sale items are FINAL SALE and cannot be returned.

This does not affect your statutory rights.


QUESTIONS

If you have any questions concerning our return policy, please contact us at:

sales@kombatkits.com


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 PRIVACY POLICY


This Privacy Policy describes how your personal information is collected and used, when you visit or make a purchase from www.kombatkits.com (the “Site”).


PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information. ”We collect Device Information using the following technologies:    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site. Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, karate club instructor, billing address, shipping address, email address, and phone number.  We refer to this information as “Order Information.”  Orders are added to a secure online database on GoDaddy.  All payments are accepted via Paypal, we do not store or have access to credit/debit card information. When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.


HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: Communicate with you; Screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


SHARING YOUR PERSONAL INFORMATION

We do not share your Personal Information with third parties. We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.


YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. 


DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at sales@kombatkits.com

Copyright © 2025 Kombatkits - All Rights Reserved.

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